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 1. Customization Options

We offer a range of customization options to make your garments unique:

  • Prints/Patterns: Choose from an array of existing KHOSROV prints to customize your favorite style.
  • Color Options: Choose from our color palette or provide a specific color you’d like us to explore.
  • Measurements: Submit your measurements (taken by a professional tailor) for the perfect fit - we will provide a measurement form.
  • Design Details: You may make minor changes to the design, e.g., change an open back to a closed back.

 2. Ordering Process

To place a custom order, follow these steps:

  1. Select an item valued at approximately $5030 or above to qualify for customization.
  2. Choose the item you wish to customize from https://shop.khosrov.com, check out, and email custom@khosrov.com with your order number and requested alterations.
  3. Review and Confirm: Our design team will review your request for approval and revert back within 3 business days.

 3. Payment Terms

  • A 100% payment is required at the time of placing the order.
  • All customisation fees are non-refundable.

 4. Production Time

  • Standard production time for custom orders is 2-4 weeks from the date of design approval.
  • Rush orders are available for an additional fee and must be requested at the time of order placement.

 5. Returns and Exchanges

  • Customised items are non-returnable and non-exchangeable, except in cases of defects or errors in the customisation.
  • Once delivered alterations are limited to fit changes only.
  • If there is an issue with your order, please contact our customer service team within 7 days of receiving your item.

 6. Contact Information

For any questions or further assistance, please contact us at: